María Fernanda R.
Customer Support Agent · Buenos Aires 🇦🇷
Video-interviewed · psych-screened
asks $950/mo
paid directly to her
paid directly to her
For US companies · Support, sales & admin
Phones answered. Tickets cleared. Fully staffed with bilingual agents from Latin America.
The same seat, $49,600 less in year one. Vetted, psych-screened bilingual agents from Latin America. Within 7 days of starting with us, you have an agent working for you — from $1,497. Not right in 45 days? Replaced free, no questions.
Hire a bilingual agent →
45-day no-questions replacement
No contracts
$0 ongoing fees
Day 6 — your shortlist · sample
1 OF 3–5 FINALISTS — YOU PICK
7
days to a working agent
$1,497
starting placement fee
45days
no-questions replacement
75min
your total time invested
$49.6k+
saved yr 1 vs a US hire
Seats we fill:
Customer Support
Inside Sales / SDR
Executive Assistant
Virtual Assistant
Admin & Ops
Bilingual Agents — vetted placement
$1,997 flat · once · tiers from $1,497
Full search, psych screening & 45-day guarantee — $1,500 less than HireLATAM. Your agent's salary goes to your agent; we never take a cut.
Pick your tier
Three ways in. Same 7-day sprint.
← swipe to compare all three tiers →
| Source$1,497per agent · one-time | Most popularVetted ★$1,997per agent · one-time | Managed$1,997+ $149/moplacement + managed monthly | |
|---|---|---|---|
| Shortlist of 3–5 vetted candidates | ✓ | ✓ | ✓ |
| English level video assessment | ✓ | ✓ | ✓ |
| Equipment + internet speed check | ✓ | ✓ | ✓ |
| Recorded interview library (2–5 min videos) | — | ✓ | ✓ |
| Psychologist evaluation report ★ | — | ✓ | ✓ |
| Onboarding kit (contract template, SOPs) | — | ✓ | ✓ |
| Replacement guarantee | 15 days | 45 days | Anytime, free |
| Backup candidate on standby | — | — | ✓ |
| Monthly agent performance check-in | — | — | ✓ |
| Shortlist delivered in | 10 biz days | 7 days ★ | 7 days ★ |
Every promise on this page — psych report, 45-day guarantee, an agent working for you within 7 days — is the VETTED tier.
Hiring a team? Volume pricing on VETTED:
| Agents | Per agent | Total | You save | |
|---|---|---|---|---|
| 1 | $1,997 | $1,997 | — | |
| 3 | $1,747 | $5,241 | Save $750 | Starter team |
| 5 ★ | $1,547 | $7,735 | Save $2,250 | Most popular |
| 10+ | $1,297 | $12,970+ | Save $7,000+ | Team builder |
Who this is for
Built for businesses done overpaying for the same seat.
This is for you if…
You have US customers who need support, sales, or admin help in English or Spanish
You're paying $35k–$65k a year for a role that doesn't need to be in the US
You need someone on US time zones, accountable to you directly — not a call center
You want the seat filled in 7 days, not months of job posts and résumé piles
You've been quoted agency fees and know the margins are insane for what you actually get
This is NOT for you if…
You need someone physically in your office every day
You want the cheapest possible warm body with no vetting or accountability
You're not willing to pay the agent a fair salary directly (most ask $700–$1,200/mo)
You're looking for a managed offshore call center for hundreds of seats
Heads up: We limit how many new roles we take on each month to keep the quality bar where it needs to be. We have 100+ vetted agents on standby right now — but placement slots fill as roles come in. If your seat is urgent, book before the next batch closes.
How it works
Within 7 days, an agent working for you. 75 minutes of your time.
1
Day 0
Tell us the role
One 15-minute call. You tell us what's drowning you. That's your part done.
You: 15 min
2
Days 1–5
We hunt
Six countries. Live video interviews. English tested. Equipment checked. Psychologist screened. You do nothing.
You: 0 min
3
Day 6
Meet your top 3
Finalists land with scorecards, intro videos, and the psychologist's report. You pick the one you like.
You: 60 min
4
Day 7
They're working
Logged in, on your tools, taking tickets. You pay them directly — we never touch their salary.
You: 0 minThe screen résumés can't pass
Every finalist is screened by a licensed psychologist.
Stress tolerance. Reliability. How they handle a customer who's already angry. We test for the stuff a résumé won't show — before you ever see a profile. If they can't keep their cool, they don't reach your shortlist. Every finalist comes with the report. It's the same screen we used when we built and ran our own call team in Colombia for a major US telecom. Ask the other guys if they do that.
What $1,997 buys
The full agency engine. None of the agency bill.
- Role scoping & precision profileagencies bill ~$350
- Sourcing across 6 LatAm marketsagencies bill ~$1,200
- Video interviews · English verified liveagencies bill ~$900
- Licensed psychologist evaluation & reportagencies bill ~$300
- Equipment + internet speed checkagencies bill ~$250
- Recorded 5-min intro video per finalistagencies bill ~$200
- 3–5 finalist shortlist with scorecardsagencies bill ~$600
- Onboarding kit — contracts, SOPsagencies bill ~$300
- 45-day free replacement guaranteeagencies bill ~$1,100
- $0 salary markup — foreverplatforms take 20%
-
The way agencies price it $5,200+HireLATAM's flat fee $3,500Your price — flat, once $1,997 flat · once
Hire a bilingual agent →
Hiring a team or want us to stay on after placement? Exact quote on your call.
The full math
Year 1. Same role. Two paths.
The placement fee is only part of the bill. Here's what you actually spend.
US hire via recruiter
Recruiter fee$8,400+
Salary (avg CS / support rep)$42,000/yr
Benefits + payroll taxes+$12,600
Days to fill (avg)~44 days
~$63,000 year 1
LatAm agent via Bilingual Agents
Our placement fee$1,997
Agent salary (avg, paid directly)$11,400/yr
Benefits + payroll$0
Days to fill7 days
~$13,397 year 1
$49,600+
saved in year 1. Our $1,997 fee pays back in under two weeks of wage savings alone.
The guarantee
If we got it wrong, we work for free.
If your agent doesn't work out in the first 45 days — quits, ghosts, just isn't it — we replace them free. No forms. No questions. No awkward call. Your placement fee keeps working until the seat is filled right. We carry the risk. You carry nothing.
Quick answers
What founders ask us.
Who actually employs the agent?+
You do — directly, as an independent contractor. After placement we step out completely. No layer between you, no markup on their pay.
What does the agent's salary cost me?+
That's between you and them — each profile shows the candidate's asking rate up front. Most support and admin agents ask $700–$1,200 a month, paid directly to them via Wise or Payoneer. We never touch it.
Are the agents fluent in English and Spanish?+
Yes — every agent works in both English and Spanish. English is tested live on video before anyone reaches your shortlist.
What if it doesn't work out?+
One message within 45 days and we place a replacement free. No forms. No questions. Your placement fee keeps working until the seat is filled right.
Why are you so much cheaper than the others?+
No office, no commissioned recruiters, a flat fee instead of a % of salary — HireLATAM charges $3,500 for the same placement. The model is lean. The screening isn't — every finalist is interviewed live on video. And we're not guessing: we built and ran our own call team in Colombia for a major US telecom before opening our bench to clients.
When do I pay, and which tier should I pick?+
One flat fee per placement — no deposits, no add-ons. Most clients pick VETTED ($1,997): it's everything on this page, including the psych report and the 45-day guarantee. SOURCE ($1,497) skips the deep-vet extras; MANAGED adds $149/mo for us to stay on after placement. Team pricing on the call.
How are you different from HireLATAM?+
Same vetted placement for $1,500 less — HireLATAM charges $3,500; our VETTED tier is $1,997 (from $1,497). One flat fee instead of a percentage of salary, a licensed-psychologist evaluation on every finalist, and you employ and pay the agent directly — we never take a cut of their pay.
Can I hire a bilingual virtual assistant or executive assistant?+
Yes — bilingual virtual assistants and executive assistants are core roles we place, alongside customer support, inside sales / SDR, and admin and ops. Every agent works in both English and Spanish and is screened the same way.
What countries are the agents from?+
Colombia, Venezuela, Mexico, Peru, Ecuador, and Argentina. We source across all six Latin American markets to find the best bilingual fit for your role and time zone.
Book your free role call
Be fully staffed a week from today.
Fifteen minutes. Tell us the role. If we can fill it, within 7 days you have your agent working for you. If we can't, we'll say so on the call.
- We reply within one business day with call times
- 15-minute call — we scope the role, no pressure
- Top 3 by day 6. Your agent working by day 7.
You're in! Now pick your time →
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